Refund policy

Refund and Return Policy Last updated: September 16, 2026At QYVARO, all sales are final. We do not accept returns or exchanges for change of mind, incorrect size, incorrect color selection, or personal preference. Please review the product description, photos, measurements, and size guide carefully before placing your order.If your order arrives damaged, defective, incomplete, or different from the product you ordered, contact us within 7 days of delivery at raphaelonyishi397@gmail.com. Include your order number, a description of the issue, and clear photos or video showing the problem. We may ask for additional information to investigate the claim.If we confirm that the item arrived damaged, defective, incomplete, or incorrect, we may provide a replacement, store credit, refund, or another appropriate solution. The solution will depend on the circumstances, product availability, and applicable consumer law.Items that have been worn, washed, altered, damaged after delivery, or used improperly may not qualify for a remedy. We are not responsible for problems caused by incorrect care, normal wear and tear, or incorrect sizing when the item matches the size selected at checkout.If a return is approved, we will provide instructions before you send anything back. Do not send products to the sender address on the package unless we instruct you to do so. Customers may be responsible for return shipping costs unless the item is defective, damaged, incorrect, or applicable law requires otherwise.Refunds, where approved, are sent to the original payment method. Processing times depend on your bank or payment provider. Shipping charges, customs duties, taxes, and other fees may be non-refundable unless required by law.This policy does not limit any consumer rights that cannot legally be excluded in your country or region.For help, contact raphaelonyishi397@gmail.com